Delivery Information

Coronavirus - updates to our delivery service

To ensure the safety of our colleagues and customers, we are currently unable to guarantee Next Working Day delivery and premium delivery upgrade services. These will be back up and running as soon as safely possible. Due to COVID-19 Money Back Guarantee due to late deliveries is currently suspended. 

For the moment, you will not be asked to sign for any delivery from our courier partners. This is to prevent unnecessary contact with our delivery drivers, as per government guidelines. Proof of delivery will instead be recorded directly by the delivery driver on your behalf.

We aim to deliver the next working day on most orders received before 1pm. Most of our products are stock items stored in our warehouse, however as we offer such a huge selection we are unable to stock every product, non-stock items are marked under the description with lead times. 

If part of your order is not in stock we will hold the order until all items are in stock for one complete delivery. If you require a split delivery this is possible, but may incur additional carriage charges. If you request to change your delivery address once your order has been dispatched this may incur an additional charge from our couriers which will be passed onto you.

All deliveries require a signature. After two unsuccessful attempts to deliver, the goods will be returned to our warehouse. Any further attempts to deliver will be chargeable.

The AM delivery options below are only available on stock items for UK Mainland delivery postcodes. Please contact us for confirmation on lead times if your order is required urgently. For same day dispatch on the services below orders must be placed by 1PM. All orders placed after 1PM will be dispatched the next working day on the delivery service selected.

See below delivery charges for UK Deliveries

ServiceOrder value under £75 ex. VATOrder value over £75 ex. VAT
Standard Delivery
8am - 6pm
Before 12pm£20£20
Before 10:30am£30£30
Northern Ireland,
Highlands & Offshore

5 - 7 Working Days

Collection Information

The option to collect offers all the benefits of shopping online with the added convenience of picking your goods up from our warehouse in Dagenham, Essex. We are easily accessible from A406, A13, M11, M25 and several other major transport links.

Collection times: Monday - Friday 9:00am - 5:00pm